Since 1974, we have bee perfecting our beekeeping craft, sustainably sourcing Manuka Honey from the pristine forests of New Zealand. Manuka Honey id one of nature's most rare and powerful gifts, and Comvita offers the gold standard in quality and authenticity. How to ensure you are getting Real Manuka Honey :
1) Free Shipping Available
Save shipping costs! We now proudly offer flat fee shipping of $9.99 or Free Shipping on orders over $45 to Canada, US, South Korea!
Free shipping is automatically calculated during your checkout.
2) Detailed Shipping information
Please note that orders shipped to the Yukon, NWT, and Nunavut may carry an additional shipping charge. You will be contacted by email if this applies.
International customers will be contacted with shipping options and rates once orders have been received. No charge will be made for international orders until shipping options have been approved.
Taxes: We charge 13% HST for the orders delivered to Ontario, and 5% GST for the other Canadian provinces.
3) Delivery Standards
Orders are usually shipped within 2 business days after they are received.
In Canada delivery time is 3-5 business days in Ontario and Quebec, and 5-7 business days in the West and the East. Canadian orders are shipped by Canada Post.
In the US delivery time is 7-12 business days. US orders are shipped by Canada Post.
For orders to South Korea, it usually takes 5-14 business days. It may take extra time for holiday seasons. Orders will be shipped every Wednesday and Saturday.
Tracking information can be provided for the shipping to US, Canada, and South Korea with your request.
Certain areas may have longer delivery standards. You may find the detailed information on the Canada Post website. (http://www.canadapost.ca) International delivery standards are varied by countries or orders. Please email for an exact time, and cost for the delivery to your country.
You can cancel your order before the delivery. Once your order is shipped, we may no longer be able to cancel it.
You must return the product that you ordered if you want to cancel. The delivery fee will still be charged if you return the products without any specific reason.
We will refund the money 2-3 days after we confirm your returning products.
5) Back order/ Out of Stock/ Return/ Pricing/ Currency
If an item is temporarily unavailable from our suppliers you will be informed promptly by email.
It does not happen very often, but if you find an errors in your order, phone us within one week of receiving it and we will correct it as soon as possible.
Returns: Unopened products may be returned within 30 days of the original purchase date. Please inform us via email ahead of time before sending the item. A 20% restocking fee may apply. The cost of shipping is non-refundable.
Pricing: Chamjon endeavors to maintain a consistent price policy and to update this site to reflect any changes in price; however, some prices may vary depending on availability from our suppliers. This does not necessarily mean prices will always increase. If on the chance that you order such a product, you will be informed before your order is processed.
All the price information displayed in Canadian Dollars.
6) International Orders: Importing of goods and taxes
Please ensure that ordering from us does not contravene the customs laws of your country regarding the importation of nutritional supplements and herbs. Customs fees and/or impounding of an order (including any resultant expense, subsequent loss and/or return shipping) are the sole responsibility of the purchaser.
7) Returns / Refunds
Please inform us via email ahead of time before sending the item with your order number (as quoted in the subject line of your "Order Update" emails), your name, the item(s) that you would like to return, and the reason for the return.
Email Address: email@example.com
1111 Flint Road, #25
North York, ON, Canada
- Customers are responsible for all return shipping charges.
- Any outbound shipping charges paid will not be refunded if the order is returned.
- Returns are typically received within two weeks from the time that you mail them. Once we receive your return in our Return Team, please allow approximately 2-10 business days for it to process.
- We will refund the money 2-3 days after we confirm your returning products.
8) Legal Information
Please note that while Chamjon supports your right to use nutritional supplements for any therapeutic purpose you or your practitioner see fit, that the information on this website should not be considered as a claim, or a substitute for the advice of your health care practitioner. All text and images are intended for informational purposes only.
Any order confirmation (electronic or paper receipt) given to you through Chamjon does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Also note that Chamjon Nutrition reserves the right to refuse the processing or shipment of an order for any reason.